This post is provided by guest blogger Domen Bajde, Assistant Professor of Marketing at Faculty of Economics (FELU) at the University of Ljubljana/Slovenia. He is also running a personal blog at bajde.net.
In one of his depressingly amusing anecdotes Ronald Reagan suggests that in the US ‘War on poverty’ (declared by Lyndon B. Johnson two decades earlier) ‘poverty won.’ In the decades that followed, Reagan’s smug conclusion has resonated with many who have either lost faith in organized political/governmental action against poverty or have altogether refused to conceive of poverty as an issue of governance. Similar qualms have been raised in regard to nonprofits’ and charitable organizations’ ability to effectively besiege poverty. Not surprisingly, the ‘foot soldiers’ of the anti-poverty regiment (i.e., regular citizens/donors) are often overwhelmed by the endless charity appeals and a profound sense of hopelessness.
In our collective efforts to discover (create?) ‘fresh’ champions in the ongoing war on poverty, many heads have turned to business. Philanthropy-business hybrids, such as venture philanthropy, philanthrocapitalism or social entrepreneurship, have become central to contemporary pursuits of poverty alleviation. These hybrid alternatives are often depicted as an unproblematic marriage of economy (self-interest, resource management) and philanthropy (social values, charitable giving). Due to their supposedly apolitical and non-ideological nature they appeal to individuals of varied political convictions and domiciles (globally, so to speak).
Supposedly is the operative word here. In my research on Kiva, the paragon of micro-finance charity, I explore the ideological contours of Kiva’s appeal to the global audience of charitable givers (lenders to be more precise). As is often the case with business-philanthropy hybrids, Kiva’s appeal relies heavily on inspiring visions of poverty, progress and giving. Despite the research project being in its early stages, one thing is clear. Kiva’s success is (at least in part) owed to what Holt and Cameron call cultural innovation, i.e., its founders seizing an ideological opportunity presented by the tensions described in the introductory paragraph.
For instance, Kiva offers an alternative (positive) view of poverty (seeJackley’s TED talk), which substitutes the traditional depressing images of the helpless poor with the colourful stories of the ‘working poor’ (in Yunus’ terminology the ‘bonsai’ entrepreneurs), waiting to be unleashed by micro loans. Kiva masterfully weaves several microfinance myths into a compelling yarn of ‘Entrepreneurial charity’ (EC) – an ideological conception of charity that heavily draws upon entrepreneurial mythology (e.g., visions of heroic individual entrepreneurs as agents of socio-economic progress). In Kiva’s case EC ideology is triply inscribed: 1) in myths of Kiva’s origin (Kiva as the quintessential child of social entrepreneurship); 2) in depictions of the poor (the working poor entrepreneurs), and perhaps most interestingly, 3) in Kiva’s construction of charitable giving (lending).
Jackley, one of Kiva’s founders, suggests that: ‘Kiva.org democratizes philanthropy, allowing the average individual to feel like a mini-Bill Gates by building a portfolio of investments in developing world businesses.’ Her words echo the utopian ideology of EC which has inspired many (in Kiva’s case 579.144 persons and counting). By inviting regular donors to become (mini) venture philanthropists and by ‘retelling the story of poverty and charity’ Kiva joins the ranks of successful charity ideologues that are likely to play a crucial role in how poverty, charity and governance are/will be envisioned. What worries me, as I continue to analyze Kiva lenders’ thoughts on poverty and charity, is the profound lack of political and systemic considerations and the overriding conviction that entrepreneurship is the panacea (and never the germ) of poverty. ‘Democratisation’ of philanthropy? OK. But what kind of philanthropy?
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May 6, 2011 at 10:37
milford bateman
Thanks for this really interesting post. You seem to be looking at Kiva from the point of view of its marketing appeal, which is indeed very savvy and slick. Kiva presents a really good picture of itself and its ability to rapidly mobilise its supporters to bombard editors and blog sites with supportive guff whenever Kiva comes under threat is by now legendary in the microfinance industry.
But I’m surprised that in spite of your critical tone, you nevertheless omit any reference to the fact that the whole model was built on a special type of fraud. Its founding and central premise was that it facilitated person-to-person (P2P) lending; but this it simply did not do, as many bloggers later realised (notably David Roodman – see his CGD blog postings on the issue). The P2P lending bit was a hoax: you simply gave cash to Kiva which passed it on to some microfinance institution which used it for some lending to clients. Most of the clients in ALL microfinance institutions use a microloan for consumption spending, but Kiva managed to persuade people giving money that it woudl be used to support income-generating activities only. This was false: with no control ov erthe fdunds once it reaches the microfinacne institution, there is now way to ensure that it only went to income-generating activities (still less to the smiling faces shown oin the Kiva website!). Once it was found out, Kiva subsequently changed the wording on its website (wow, major step forward) and it now sort of admits that there is no P2P aspect – but it still asks you to keep giving!
Another pivotal issue is that Kiva supporters give their cash for free and Kiva passes it on for free, but the microfinance institution then uses this cash to on-lend at its normal rate. For the microfinance institution this is a major shot in the arm – free money! Given that most microfinance institutions obtain their funds from commercial banks or else tap into local savings, both of which come at a significant cost, the free money from Kiva means a boost to their margins. In fact, many microfinance institutions have done great out of Kiva funds, with managers using it to boost their salaries and bonuses. The client sees no benefit though, not least since in most countries there is far too much microfinance swashing about so Kiva actually brings nothing to the party here.
I hope that as your research progresses you look into these key issues adn see how deep they go. Having spoken to many very smart people taken in by the Kiva model, and similar models run by equally slick yet equally hoax outfits (Wokai in China comes to mind), I find it really strange that there is not more of an outcry about the entire sector. Perhaps people can’t face up to the fact that they have been conned? Or is it that people simply need to believe that they are ‘doing something valuable’, and the evidence to this effect is not important, only the ‘belief’ is?
Milford
May 6, 2011 at 14:21
philmader
Thanks Domen for posting this. How you blew open the ambivalence of these different neo-philanthropy notions is spot-on! I wonder, why are there three different terms (venture philanthropy, philanthrocapitalism or social entrepreneurship) to describe essentially the same things … do they appeal to different clienteles? In any case, you discuss “the politics of the market” at their finest: the market, as a political institution, requires normative support for its expansion. Ideologies (market liberalism) and discourses (empowerment through entrepreneurialism; helping for self-help; etc.) have immense power in this process.
I like how you approach Kiva lending as a product which must be marketed – to the lenders, that is. It speaks to Jens Beckert’s concept of “imaginative value” in the economy. The imaginational value of microfinance is that you as an owner of capital can buy a product endowed with the vision of creating happiness/entrepreneurialism/empowerment/… on the other side of the globe; your money has never been more powerful. But that imaginative value can’t be adulterated by profane impurities like the profit of the MFI, or transformed into the abstract (you don’t lend to Mrs. Saleemabee, you lend to her MFI); otherwise the product loses its “sacredness” (Durkheim).
Beckert explains, “In the case of imaginative value, it is the purchaser himself who must ascribe symbolic meaning to a good. This is a private act, though the symbolic meanings reflect moral values and orientations that are socially constituted“. With reference to the example of fair-trade goods, “Fair-trade products connect the purchaser to an otherwise geographically and socially distant world and allow him to imagine “doing good” for people in a specific country. The value created lies not in the physical qualities of the product, but in the opportunity it offers the consumer to put his value convictions into practice.” Knowing this, for Kiva what matters is to channel those convictions of wanting to “do good” into their product by endowing it with the matching symbolic representations.
I guess that responds to Milford’s point, too. Viewed in a Beckertian way, Kiva clearly needs to present itself the way it does. (But if it were sold according to facts, it would perhaps be the first ever product to be honestly marketed…) The question of belief vs. evidence in microfinance is practically a moot point, regrettably. The regrettable thing is that that preference seems to be pervasive among the development community, even all the way to the top. What works is not what changes the situation on the ground, as much as what arouses the imagination at the top.
May 7, 2011 at 21:46
Domen
@Milford: Thanks for pointing out these core ‘gaps’ in Kiva’s veneer. I definitely intend to look into how they were/are glossed over. I am similarly bemused/curios about both issues. Especially given that Kiva has marketed itself as an ultra transparent, ‘disintermediated’ type of charity. I’m not in a position to say anything conclusive. So far I have come across some who were disenchanted by the problems you mention. Others seem be in a kind of fetishistic denial (hard core believers) or do not really get involved enough to notice/care (passers-by). I need to dig more…
@Phillip: That’s very close to how I see it. Thanks for the reference! I do find that several Kivans approach the problems Milford and you mention as a temporary imperfection that should not endanger the greater good (the grand ideal of Kiva). There definitely is a magical quality to Kiva-type charitable ‘giving’. The loan is often experienced as a ultra potent social investment that is at the same time sustainable and virtually costless (it comes back and can be than perpetually reinvested or taken back out of ‘circulation’ if needed).
So many avenues and so little time…
May 7, 2011 at 09:24
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